Account-level incident impact
See which tenant accounts encounter an API problem, not only the aggregate number of failed requests.
API monitoring for B2B SaaS
Monitor your API by customer, not just by server.
Give engineering, support and customer success a shared view of integration reliability, customer health and release impact across every B2B account.
B2B account contextIntegration healthProactive supportFree plan available
Customer-aware observability
Built around the way B2B software operates.
Your API is part of the customer experience. Apirelio connects its technical behavior to tenants, consuming applications and the teams responsible for keeping them successful.
Integration health
Track production activity, reliability and latency separately for every customer application consuming your API.
Proactive customer success
Give support and success teams evidence before an important customer reports a problem.
Release accountability
Compare pre- and post-release behavior and surface the customers and endpoints that changed.
Measurable onboarding
Follow first request, first success and production adoption to find integrations that stall before reaching value.
Safe operational analytics
Collect only the bounded request metadata needed for customer-aware API operations.
Setup
From requests to customer impact.
Keep your current logging and tracing stack. Add the customer context that generic infrastructure monitoring cannot provide.
- 1
Connect your B2B API
Install the SDK that matches your backend and configure a project-scoped ingestion key.
- 2
Attach tenant context
Pass the customer and application identifiers your authentication layer already resolves.
- 3
Share one operating view
Engineering, support and success can investigate the same customer impact and health signals.
tenant-context.ts
customer: request.auth.tenantId
application: request.header('x-client-id')
environment: 'production'Questions
Frequently asked questions.
Why does a B2B SaaS need customer-level API monitoring?+
The same failure rate can mean very different business impact depending on which tenant accounts are affected. Customer context helps B2B SaaS teams prioritize incidents, communicate proactively and protect key integrations.
Can customer success use Apirelio?+
Yes. Customer health and integration activity provide a shared, explainable view for engineering, support and customer success without exposing raw logs or sensitive payloads.
Can Apirelio track more than one application per customer?+
Yes. Customer and consuming-application context are separate, so teams can distinguish multiple integrations, environments or applications belonging to one account.
Is there a free plan?+
Yes. You can create a free workspace, connect a supported framework and validate the workflow before choosing a paid plan.
Start with the requests you already serve
Know who is affected before the support ticket arrives.
Connect API reliability to customer impact with a privacy-safe event model and framework-native setup.